Frequently Asked Questions
Everything you need to know about your Muddy Mat experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to qualify for a full refund.
How do I care for my Muddy Mat apparel?
To maintain the quality of your garments, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or ironing directly on printed graphics.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.